Book Tour Services Quiz
This quiz is designed to assist Level 3 Tourism trainees in preparing for the upcoming National Examinations.
Prepared and designed by: OMOGUNWA EMMANUEL
Contact Number: +250782626710
Email: info@learncoga.online
1. What is the primary role of a tour operator in booking tour services?
2. True or False: Inbound tour operators provide services for residents traveling within their own country.
3. What does CRS stand for in the context of tour services?
4. Fill in the blank: A tour operator books ____, accommodation, and activities for a seamless experience.
5. Which of the following is NOT a key component of a tour package?
6. True or False: All tour operators must be accredited by IATA to book flights.
7. What is the maximum number of travelers typically allowed in a group tour booking?
8. Which organization regulates tour operators in Rwanda?
9. Match the tour type with its description: FIT
10. Which of the following is a key competency for tour operators?
11. True or False: A tour itinerary is a detailed plan of the tour’s schedule.
12. What is the purpose of ecotourism tours?
13. Fill in the blank: A ____ is a document confirming a tour booking.
14. Which of the following is NOT allowed in a tour group?
15. True or False: Group tours combine multiple travelers for shared experiences.
16. What does GDS stand for in tour bookings?
17. Which of the following is a common way to receive tour inquiries?
18. Fill in the blank: ____ is the process of arranging tour transportation.
19. True or False: Tour operators issue visas for international travel.
20. Which Maslow’s need is most relevant to tour safety?
21. What is the typical duration limit for a guaranteed tour reservation?
22. True or False: Digital payments are commonly used for tour bookings.
23. Which of the following is a benefit of satisfying tour clients?
24. Fill in the blank: A tour operator uses ____ skills to negotiate with suppliers.
25. What does RDB stand for in Rwanda’s tourism industry?
26. True or False: A tour voucher confirms additional services like baggage fees.
27. Which of the following is a digital payment method for tours?
28. Match the term with its definition: GIT
29. True or False: A tour operator needs a large office to start operations.
30. What is the primary goal of booking tour services?
31. Which of the following is a key skill for tour operators?
32. Fill in the blank: ____ tourism involves tailored travel experiences.
33. True or False: Credit cards are safer than cash for tour payments.
34. What is the maximum group size to qualify for a small group tour?
35. Which of the following is a payment method for tour services?
36. True or False: All tour operators in Rwanda must register with the RDB.
37. What does the term “escorted tour” refer to?
38. Fill in the blank: A tour operator must verify ____ before confirming bookings.
39. True or False: Online booking systems have increased tour accessibility.
40. Which need is NOT typically addressed by tour services?
41. What is the role of a booking engine in tour services?
42. True or False: A tour operator can specialize in a niche market.
43. Which of the following is a restricted item on tours in Rwanda?
44. Fill in the blank: A ____ is required for international tour travel.
45. True or False: Tour refunds can take up to 30 days to process.
46. What does the term “FOC” stand for in tour operations?
47. Which of the following is a benefit of using a GDS for tours?
48. True or False: Tour operators use IT skills to manage bookings.
49. Fill in the blank: ____ tourism focuses on cultural immersion.
50. Which of the following is a key attitude for tour operators?
🎉 You’ve completed the quiz! Good luck on your exam! 🎉












